What to Do When Things Feel Out of Control

You can be powerful. You can be liked. They're not opposites. If you've just stepped into a bigger leadership role and you're about to have the hardest conversations of your career, this one's for you. In this Hannah Hotline episode, Hannah coaches a listener who has rocketed from career-changer to C-suite executive in just three years, now managing nearly 30 people and reporting directly to the CEO. A major restructure is coming. Roles are being changed. A senior colleague is now reporting to her. And she has to deliver "you're in or you're out" messages to people she genuinely likes. She feels like a fraud. Hannah's response? You're confusing people-pleasing with people-caring and they are not the same thing.

What do you do when your direct report keeps making serious mistakes — and you freeze every time you need to give feedback? In this Hannah Hotline episode, Hannah responds to a senior associate at a top-tier firm who feels stuck between wanting to be kind and fearing being walked all over. A glaring client-caught error, missed instructions, and unspoken resentment all collide — revealing a deeper issue many high performers struggle with: conflict avoidance in positions of power. Hannah breaks down how to lead with clarity without becoming cold or cruel, using Radical Candor and Nonviolent Communication to help you give feedback that actually supports growth — for your team and for yourself. If you manage people, work with juniors, or feel responsible for protecting standards while staying human, this episode is a must-listen.